Domestic Shipping
We process all orders within 72 hours of receiving payment and aim to ship them within 2-3 business days.
International Shipping
We currently do not offer international shipping. Our sweets are available for delivery within United Kingdom. We look forward to expanding our shipping options in the future!
Returns Policy
Please note that we do not accept returns.
Refunds & Exchanges
Due to the nature of our food products, we do not offer refunds or returns. However, if you receive a defective or damaged item, please contact us at info@hanjeeesweets.co.uk within 48 hours of delivery. We will review your claim and, if approved, arrange for a replacement or store credit.
Claims must include clear photos of the damaged or defective item along with the packaging. Approved claims will be processed within 7 days, and we will notify you via email regarding the resolution.
If you have any further questions about our return policy, don’t hesitate to get in touch with us at: info@hanjeeesweets.co.uk
Thank you for choosing HanJee Sweets!